Director of Operations

Xylem (XYL) is a leading global water technology company committed to developing innovative technology solutions to the world's water challenges. The Company's products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, residential and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced infrastructure analytics solutions for water, electric and gas utilities. The Company's more than 16,500 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions. Headquartered in Rye Brook, New York with 2017 revenue of $4.7 billion, Xylem does business in more than 150 countries through a number of market-leading product brands.
The name Xylem is derived from classical Greek and is the tissue that transports water in plants, highlighting the engineering efficiency of our water-centric business by linking it with the best water transportation of all - that which occurs in nature. For more information, please visit us at www.xylem.com.
The Role: The Director of Operations, located in Morton Grove, IL., will be the most senior executive position at the site with responsibility for determining strategic vision for the organization, delivering financial results and achieving operational excellence as set by the business plan.
The Morton Grove facility is comprised of 500 people and generates $300M US per year. The site's Director of Operations will have direct management of Manufacturing, Manufacturing Services, Logistics and Quality Assurance functions. Ultimate accountability for P&L performance for the business and site, as well as, facility safety and employee relations. Engineering, Customer Service, Finance, HR and Sales are connected through a management matrix.
Establish overall vision and strategy and approve policies and procedures that contribute to the overall corporate plan. Lead, guide, evaluate and develop a team of senior managers to ensure that the organization achieves its business objectives and complies with all relevant regulations and laws.
Essential Functions:
Leadership and Strategy - Prepares and executes business plans and strategies to increase market share; ensures alignment with and follows-up on the implementation of corporate business plans and strategies. Including
Sets the vision for the business and leads and guides all functional areas to accomplish that vision
Sets goals to ensure the achievement of targeted key performance indicators and project deliverables
Work closely with the global functional organization; Sales, Marketing, Customer Service, Engineering and Operations to insure alignment.
Operations - Plan, direct and control all manufacturing activities in the location so that products are manufactured on schedule, within quality standards and cost objectives. Understands the needs of a global customer base and aligning the organization to meet those needs. Including:
Determines optimal logistical flow of incoming and outgoing material and finished product
Establish world class manufacturing process based on the lean principles and includes establishing reporting systems to provide feedback for continuous improvement.
Ensure that ESH practices and procedures are in accordance with legal requirements and XYLEM policies.
Manufacturing capacity, production and materials control, warehousing and site facilities, maintenance, industrial engineering and other manufacturing support activities.
Financial - Executes plans to accomplish the financial goals as set in the annual budget process and meet expectation of year over year operational improvements
Meets inventory turn performance goals and adjusting as indicated by results
Through the manufacturing services function, establishes and manages the capital budget process including new equipment, plant layout and equipment installation
People - Implement corporate people strategy in the organization and build a strong culture to support continuous improvement behavior
Growth - Lead the profitable growth of the overall business, considering voice of customer, internal customers. Will establish a scalable business model
Lead with Character: Maintain the highest ethical standards in every interaction, internal or external to the company, consistently following Xylem's Code of Conduct. Highly developed leadership skills, collaborative and strong communication skills
Self-Development: Successful candidate is interested in new experiences and approaches. They are open to new ideas and continuously seek to increase their knowledge, and actively develop their skills in order to enhance performance and achieve personal and organizational success. They are fast learners with high potential.
Collaboration and Teamwork: Successful candidate believes in teamwork. They recognize and support team goals over individual goals, readily collaborate with others, recognizing and valuing their contributions and encourage team members to support each other.
Prioritization and Planning: Successful candidate effectively manages multiple tasks to complete complex projects. They are organized and efficient, and able to define objectives, sequence, timeline, interdependencies and contingencies for projects or initiatives, maximizing time and resources and overcoming obstacles. They think strategically and are Commercial savvy.
Results Orientation: Successful candidate wants results and is motivated by timely outcomes. They are steadfast in pursuit of their goals, focus on their target, and persevere in the face of adversity. They are tenacious and get things done, demonstrating and fostering a sense of urgency and strong commitment to achieving goals.
Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:
BS/BA Degree in Technical field, better if post graduated in Technical or Business field.
10 years Leadership experience with at least 5 years leading a business with full financial P&L responsibility. Prefer depth in Industrial Manufacturing Operations.
Industry experience should include pumps/water movement, electronics or other manufacturing industry in a highly configured environment
Experience working in a Union Environment preferred
Demonstrated leadership and management skills, including ability to effectively coach, motivate, empower, develop and evaluate employees.
Strong bias for action, an effective change agent with strong influencing skills
Demonstrated knowledge and experience in Lean Manufacturing and Six Sigma.
Strong interpersonal skills and ability to effectively interact with all levels of external and internal customers.
Ability to successfully manage multiple priorities in a high volume, high mix environment with superb urgency
Physical Demands:
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Light lifting (20-25 lbs.), office environment
Regularly required to sit or stand, reach, bend and move about the facility
Work Environment:
(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
Standard weekly job hours: 40 hours
Travel: 25%
EOE including disability and veteran

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